Q: What precisely does website migration mean and what does it involve?
A: If your current web hosting provider can no longer satisfy the requirements of your website, or when you suffer from continual downtime, or if you are forced to wait for hours for the customer service staff to respond back to you, it might be a smart idea to change your provider, i.e. to migrate all the files for your web sites together with your databases from your present provider to your future provider. At Al Basel Web Host, we realize that this can often be hard and time–consuming. That’s the reason why we will accomplish all that for you at no cost!Our highly capable technical staff reps will move your site content from your present provider to us. Our techs have got lots of experience with web site migration and can take care of anything – from a common WordPress–powered blog or Joomla™–based web site, to a very complex, custom–built web app.
Q: Web site migration seems like lots of work. How long can it take?
A: While we cannot give you a precise time interval, since there are a lot of factors, among them the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our very best to migrate your website within 48 hours, and in certain cases – within 24 hours (in case the website content is not very large).
Q: What details will I need to give to your Website Migration Department?
A: Yes. We’ll need to have the name of the site that you wish us to move. We’ll also need a means to access your old web hosting account so that we can get the content associated with your website.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will my web site be unavailable during the migration?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. After the transfer is complete, we’ll ensure that everything is functioning properly and that the integrity of your content is not affected before notifying you that the transfer is finished. Then we’ll explain to you how to transfer the domain to your web hosting account with us and how to modify your DNS settings.
Q: Will my current hosting provider need to provide any info/assistance?
A: While we migrate your content, your web hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We can transfer your site from any web hosting provider or any Linux–driven web hosting platform so long as we can get access to the Control Panel and there is FTP access available.The only sites that we can’t transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.