1 hour ticket response
We are committed to giving a swift and appropriate solution to each helpdesk ticket submitted by a customer. Our trained customer service team members will review your issue and will think of the best solution. We offer a 1–hour response time guarantee for all support tickets. In fact, our average technical support ticket response time has proved to be 20 minutes.
A Top–Notch Customer Service
We’ve got a team of web hosting support engineers who are eager to reply to all your requests anytime you need support. The vast majority of our help desk support team representatives have lots of years of experience in the Linux cloud web hosting industry, which means that you can always count on quick and adequate answers to your queries.
An Easy–to–Browse Help Center Section
To help you find a quick suggestion on how you can use a given feature, we have incorporated a really user–friendly Help section in your Web Control Panel. You can search through a rich collection of web hosting account administration articles and website administration articles, have a glance at the F.A.Q. library or watch our educational video tutorials.