Instructional Video Clips
For people who would like to discover how to fix a frequently experienced problem by watching a how–to video clip, we’ve added a selection of video tutorials to our Web Control Panel. All the how–to videos are very short and simple to understand. They offer step–by–step presentations of various site administration activities.
A Sixty–Minute Support Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24x7x365 technical support service with a one–hour response time guarantee. A group of experienced tech support engineers will be online for you to respond to all the inquiries that you might possibly have. During non–peak times, a reply will be provided in even less than 20 minutes.