Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying high–quality support prompt is our top priority, so that we back up each Linux cloud web hosting plan with a one hour ticket response warranty. After you share a ticket or drop a message, our client help and support staff will try all they could do to supply the most satisfactory resolution for your situation and to supply you with advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is delivered by a crew of skilled techs which are ready to react to your request straight away. You’re able to communicate with the technical support team by launching a tech support ticket from your Web Control Panel or by sending us an email message. On business days, you can also call us on the phone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel provides a huge practical knowledge base which is included in all parts. In each part, you will find a Help control key that will load for you a variety of step–by–step guides on how to make use of a specific element or complete a selected action. Moreover, we have created training online videos so you can get a better idea of the Control Panel’s interface.