A 99.9% Server Uptime
The principal advantage of establishing your very own cloud web hosting platform is that you don’t have to worry about compatibility issues – you design a special set of software applications in such a way so as to be compatible with a defined set of hardware parts. The final result is something far more stable and reliable, as there are much less possible chances of failure. We have set up our cloud hosting platform atop proven hardware elements and a heavily modified version of SELinux in order to set up a totally secure home for your websites.
This is why, with each of our Linux cloud web hosting plans we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you’d like to supply a high–quality hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve set up our own custom network so as to ensure an ultra–fast connection speed with the rest of the world.
And thanks to this, irrespective of which datacenters you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done everything to minimize all possible risks with our cloud hosting packages and despite the fact that our company provides outstanding tech support, there are occasions when the client simply isn’t happy with what we are offering. Or he has to migrate to a more powerful web hosting service, like a virtual private server or even a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not pleased, we will give you a reimbursement.
24/7 Technical Support
If you’ve ever had to wait around for hours to get an answer, you probably know how frustrating this can be, even more so when your web site is at stake. That is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be here for you and they will get back to you in less than 60 minutes. And the best thing is that their average response time is below twenty minutes!