Service Uptime Guarantee in Cloud Web Hosting
We guarantee 99.9% server uptime for every single cloud web hosting account on our servers. We take advantage of a high-tech cloud hosting platform in which each and every part of the website hosting service is managed by an independent set of servers, thus if one machine fails, the other ones inside the cluster are going to take over right away. The cloud platform also decreases the overall load considerably, therefore the website hosting service is a lot more stable in comparison with a service where everything runs on one machine and your websites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to ensure that your sites will stay online no matter what. Hardware and software firewalls warrant the adequate operation of your machines in the case of DDoS attacks while in the case of any software issue, we have professionals overseeing the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server solutions feature a 99.9% uptime warranty. In fact, you won't detect any downtime or service interruptions at all due to the fact that we employ a revolutionary cloud platform and rather than managing everything on just a single server as most companies do, we have independent clusters of servers that deal with each service - files, emails, CP, databases, etc. We also have a custom made load-balancing system, so our web hosting service is considerably more stable in comparison with what you would ordinarily find available on the market. To make sure that nothing will disrupt the work of your Internet sites, our server facilities have diesel powered backup generators and a number of separate Internet providers. We also have hardware and software firewalls to stop DDoS attacks and administrators keeping track of the web servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS Hosting
When you get a Virtual Private Server from our company, we guarantee that the physical hosting server your account is created on will be operational at least 99.9% of the time. While we are unable to control what you will do with the VPS and what you set up on it, we'll ensure that the main web server will work 24/7 without any interruptions. Our facilities have a number of Internet providers and backup power generators to ensure the continuous work of all machines accommodated there. If there is a problem with any virtual server on the physical one, we've got a team of qualified admins to eradicate it in a very timely manner and to make sure that the other virtual private server accounts on that server won't be affected. We use only new, meticulously tested hardware components for all the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Web Hosting
Our dedicated solutions feature a 99.9% web server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We test every single server diligently before we hand it over to the customer and we use new hardware components to avoid any possibility of hardware troubles. Any unexpected software troubles will be resolved right away by our system admins as they keep tabs on all website hosting servers 24/7. To avoid infrastructural difficulties, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the online connectivity to the web servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your are flooded, we can take action instantly and filter the unwanted traffic before it reaches your dedicated server and interrupts the proper work of your Internet sites.