Even though the hosting service supplied by the different companies seems the same, every provider has got a personalized platform with its own tweaks and different ways to do given operations. This is the reason why, an exhaustive knowledge base will be exceptionally useful both for people with little or no previous experience and for technically practiced individuals who will eventually learn how particular procedures are done, but will lose valuable time in the meantime. The objective of such a knowledge base is to help make the hosting service fast and simple to use, saving users lots of time and effort. The consequence is more contented clients, since they can easily find the info they desire, and substantially less work for the customer service staff, because usually the vast majority of the inquiries and issues that customers have are already enumerated in the knowledge base. In case the articles themselves are expertly written and encompass more topics, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting that we are offering feature a comprehensive knowledge base where you can find everything you need to know in regards to your web hosting account. Irrespective of whether you aim to create a brand new database, to redirect a domain by means of an .htaccess config file or to set up an email address on your PC or feature phone, you can just read our help articles and all the information that you need will be there. When you open a particular section of the Hepsia hosting Control Panel, you will see articles that are relevant to the features that can be accessed through it. If you want to see the entire collection of articles and get acquainted with all the features that Hepsia is offering, or simply to read generic information about the hosting service, you can browse the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our utmost best to cover any challenge that you could possibly chance upon, but if you don’t find the info that you’re searching for, you can always touch base with us, as our client service team members are working 7 days a week.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers offer a rich article library where you can find any info that you may need about our hosting services or about the Hepsia Control Panel that we use. We’ve compiled it based on the feedback that we have acquired from our clients throughout the years and, as a result, our articles cover specific problems that you might face and offer the fastest way to repair them, for example getting a 500 Internal Server Error message or being unable to send emails from your desktop computer although you have the right settings. The articles are available in each single Control Panel section and you can examine them whenever you wish. They can help you deepen your knowledge not only about our services, but also about the hosting field as a whole, as they contain in-depth guides and general information such as what cron jobs or file access permissions are.